In all cases, Celtic Radio prides itself in handling all matters in the highest of ethical standards. Just like the Gaels of old, we will offer you are hospitality, thanks and friendship. Your in good hands with Celtic Radio! We thank you for your business and look forward to completing your order.
Orders:
We try to fill all orders as soon as possible. Orders made today are generally filled within 1-4 weeks depending on our current supply schedule. In some cases, due to availability, we may substitute a product with an equal or greater value product of the same design.
If an extended delay is expecting, we will contact you. For orders of 10 or more products please contact us for discounted pricing. We produce shirts for
clans, organizations or websites! Expedited manufacturing and shipping is available for an additional
charge. Please
contact us for a custom quote.
Shipping:
We use the United States Postal Service for shipping all orders. Our shipping costs are low and we do offer free shipping on orders $150 or more. There is no
additional handling fee or hidden charges built into our shipping rates. We will determine the best USPS
method to send your product at the time of shipping. Please note that shipping outside of North America
carries an extra charge. Here is our shipping rates:
Rate # |
From
(Cost) |
To
(Cost) |
Cost
of Shipping |
1 |
0.00 |
15.00 |
$4.50 |
2 |
15.01 |
25.00 |
$6.50 |
3 |
25.01 |
50.00 |
$9.50 |
4 |
50.01 |
149.99 |
$11.50 |
5 |
150.00 |
and up |
$0.00 |
As you can see, our shipping rates level off so that the more your purchase,
the more that can be mailed. Orders that are $150 or more receive free shipping within the United
States.
International Shipping:
For International orders outside of the United States, our system will over estimate the cost to ship the order. We are currently not able to estimate your shipping cost until the order is placed. However, we will only charge you for the actual international shipping costs and you can expect to receive a refund once your order is completed.
Payment:
The preferred payment vendor for Celtic Radio is PayPal. Founded in 1998,
PayPal, an eBay Company, enables any individual or business with an email address or credit card to securely, easily
and quickly send and receive payments online. PayPal's service builds on the existing financial
infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary
fraud prevention systems to create a safe, global, real-time payment solution.
PayPal has
quickly become a global leader in online payment solutions with 96 million account members worldwide.
Available in 55 countries and regions around the world, buyers and sellers on eBay, online retailers,
online businesses, as well as traditional offline businesses are transacting with PayPal.
Security:
The Celtic Radio Store uses
128 bit encryption for the safest possible shopping experience. When you place an order through
Celtic Radio, PayPal processes all address and payment information for both convenience and
security. At no time is your personal payment information sent Celtic Radio.
We believe PayPal provides one of the most safe and convenient solutions for small vendors such
as Celtic Radio.
Please remember that we will never ask for your personal information via an email. If
you receive an email from Celtic Radio or Pay Pal, and you are suspicious of it, please contact us immediately.
Refunds:
And finally, all of our products have a 30 day money back guarantee for
defects in our workmanship. Customer satisfaction is our number one priority and we will not stop working
with our customers until they are satisfied with their purchase. Please note that we do not offer refunds or exchanges for issues involving the wrong size or a customer mistake when ordering. This is because all of our products are custom designed and can not be resold. Sizing charts are available on all of our products. Please
contact us for exact measurements and to confirm your order if you have any questions at all.
We look forward to
your questions! And finally, thanks for choosing to support Celtic Radio through your online purchase!
Your Satisfaction is our Priority!